Frequently Asked Questions
Everything you need to know about shopping with Standart.
What is your shipping policy?
We offer standard and express shipping worldwide. Standard delivery typically takes 3-5 business days, while express takes 1-2 business days. Free shipping is available on all orders over $150.
How do I return or exchange an item?
You can return or exchange any unworn, unwashed item with tags attached within 30 days of purchase. Simply visit our Returns Portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the specific fit notes in the description.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
At Standart, we prioritize quality and ethics. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel. We are committed to reaching 100% sustainable materials by 2025.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.